Credit & debit cards
payment safety.
We treat your card security as we would our own.
We do not store any credit or debit card information
whatsoever. If you pay by a credit or debit card on-line your payment is
securely processed independently from us using the highest level of
encryption available. At no time can we see the details of the transaction
until it is completed and authorised by your card provider.
If you have verbally provided us with card details once
processed they are destroyed immediately and not retained by us in any format
whatsoever.
Cookies
If we use a cookie it is only to provide you with a
quality service. Our cookies are designed to expire at the end of the session.
This generally means your browser should delete them when you close it and,
unlike some other companies "tracking cookies" they should not be
there for "tracking" purposes when you re-open your browser. We do
not pass on any data to third parties, nor allow them to place cookies on
your equipment which can be used to track your on-line usage other than that
on our sites. By using our sites you agree with this policy and provide us
with express and unequivocal permission to place cookies on your machine if
we deem it necessary for our own purposes. We would recommend you set your
browser(s) to delete all cookies on exit and not store them at all. This
policy may affect your enjoyment/usage of ours and other web sites and you
should ensure you are fully aware of the consequences of such before
implementing. If you have any questions regarding our cookie usage or policy
please feel free to contact us.
Bulk order discounts are available over those published
for high volume users, Please contact us with your requirements.
Samples
UKSS supply
thousands of items in large & small quantities. All our products are
'industrial items' and as such we have no control over their end use, indeed
our items are used in all areas of manufacturing. We strongly recommend that
suitability tests are carried out prior to production runs. If the item you
require is not listed or should you require a sample please use our email us Carriage & minimum price
shown will be charged for higher value items.
Cut, printed & processed items.
As a general rule, and
unless otherwise stated at time of order, items which have been cut, printed,
tied or processed in any way are supplied to a 5%-10% tolerance/variance in
size/quantity etc. We reserve the right to charge fully for excess quantities
up to and including 5% overage on any customised item.
Prices
All prices shown on our sites, quotes, proformas and invoices are in GBP pounds
sterling, published prices are exclusive of carriage (when applicable) &
VAT (UK sales tax, if applicable) at the prevailing rate. Export customers
are advised to check for taxes, import duties and import declaration requirements which may apply and agree
to pay all such charges, if enforced by law and whether they are collected by
ourselves or our agents on behalf of the relevant authorities.
Use of our copyrighted images or content.
We are happy to issue licenses for the use of particular
images or content owned by us to any clients who have purchased those items
from us or who require supporting material to promote our products and for no
other purpose unless agreed in writing with us. If you wish to use an image
or content which is owned by us you should contact us with details. We can
then advise if there will be a charge for such. Unauthorised use
of our images is explicitly forbidden,
Unauthorised use of images or content belonging to us will attract an
immediate penalty charge of £601.00 pounds sterling which shall not be
the full charge for such. Any unauthorised use of our images or content shall
be deemed acceptance of said charge.
Handling/freight & delivery.UK
Sewing Services & SupplyDivision®.com & TrueTrim.com orders: If you are an NON GB customer unless otherwise agreed prior to sale/check-out or dispatch all goods are sold on a EXW/FCA basis. You agree that you are responsible for carriage, that you are the importer and are liable for all taxes, duty and declaration of imports in your economic area. You agree that you are the importer and we are simply acting on your behalf in arranging delivery of your order/goods. We reserve the right o pass on any duty or taxes enforced on us by a state and you agree to accept and pay said items without dispute.
Dispatch options: Subject to order
being received by 2:30pm and goods being available from stock.
UK Standard dispatch(mainland) Where possible goods are dispatched
same day on next day service, if available from stock.
UK Standard dispatch(mainland) ZERO OR MINIMAL PLASTIC Where possible goods are dispatched
same day on next day service, if available from stock. Zero or minimal plastic used in packaging(Where possible we will remove and dispose of any plastic originally used as packaging for your goods and try our hardest to dispatch your order without using any plastic whatsoever. Please note: if you elect for this zero/minimal plastic option we cannot underwrite damage caused by liquid in transit. Goods must be sent under your liability against liquid damage.
UK
Express dispatch(UK Mainland delivery only)ZERO OR MINIMAL PLASTIC: Goods
express dispatched same day on next day service, if available from stock
& order received by us before 4:00pm on a working. Zero or minimal plastic used in packaging(Where possible we will remove and dispose of any plastic originally used as packaging for your goods and try our hardest to dispatch your order without using any plastic whatsoever.
Please note: if you elect for this zero/minimal plastic option we cannot underwrite damage caused by liquid in transit. Goods must be sent under your liability against liquid damage.
UK mainland AM Next
business day. Where possible goods dispatched same day on next day pre-noon service, if
available from.
UK
mainland 9am Next business delivery. Where possible goods dispatched same day on next day
pre 9am service, if available from stock.
UK mainland dispatch for
AM Saturday delivery. Where possible goods dispatched Friday for Saturday
morning delivery, if available from stock.
UK Standard dispatch(Highlands & remote counties). Where possible goods dispatched
same day on next day service (certain areas can be up to 48hr delivery), if available from stock.
UK Express dispatch(Highlands
& remote counties). Where possible goods express dispatched same day on
next day service(certain areas can be up to 48-72hr
delivery), if available from stock & order received by us before 4:00pm
on a working.
UK Standard dispatch(Islands) Where possible goods dispatched same day on next day
service (certain areas can be 48-72hr delivery), if available from stock.
European standard
dispatch. Goods
dispatched same day if available from stock Service level dependant.
(Generally 3-7 days for mainland Europe.If you are an EU, NI or ROW customer goods are sent to you on a DDU basis only, you are agreeing that you are the importer and are liable for all taxes, duty and declaration of imports in your economic area. You agree that you are the importer and we are simply acting on your behalf in arranging delivery of your order/goods.
Dispatch to : Outside Europe. Subject to service agreed at time of order.
TrueTrim.com: Order dispatched same day by service
requested in the order, subject to order being received by 2:00pm and goods
being available from stock.
Customer selected dispatch options: First and second class post is sent at customers liability. i.e. Proof of posting is accepted by the
customer as proof of delivery. Any claim arising out of lost or damaged
TrueTrim orders sent first or second class mail shall be limited to the value
applied to the claim by Royal Mail and shall not in any case whosoever exceed
that amount. Courier delivery is sent at TrueTrim's liability.
Handling/freight
& delivery.
Quoted delivery dates are given in good faith and due to the complexity of
Handling & delivery is calculated against the weight/volume and value of
the consignment and will vary from time to time. If you require exact
confirmation of the delivery charge please request a proforma invoice or
order acknowledgment prior to us dispatching your order Handling/freight on
orders dispatched to the UK's Highlands and Islands is also calculated on
advice of the order details. There is a small order processing service charge
attracted to all orders of £150.00 net and below. International &
Export see below. Delivery on smaller non-stock items:
For non-stock items you
must allow up to 28 days for delivery. If we were not advised at time of
order and did not agree in writing to supply on or before a particular date
then orders cancelled prior to 28 days from order date may be subject to a
cancellation charge. Please see our full terms and conditions of sale below.Non GB delivery & Export : If you are an EU, NI or ROW customer goods are sent to you on a DDU basis only, you are agreeing that you are the importer and are liable for all taxes, duty and declaration of imports in your economic area. You agree that you are the importer and we are simply acting on your behalf in arranging delivery of your order/goods.
Export orders under 2Kg are usually sent international
recorded mail. Larger orders carriage subject to agreement. Carriage at cost.
Export customers are advised to check for taxes & import duties which may
apply and agree to pay all such charges, if enforced by law and whether they
are collected by ourselves or our agents on behalf of the relevant
authorities.
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Colour
& shade cards
We source from many locations and have endeavored to
rationalise all colour references. Should you require precise colour matching
we would be happy to receive a sample to match your order to. Alternatively
for bulk users individual colour shade cards for each item can be supplied,
please contact us with your exact requirements.
Credit accounts
We would be pleased to offer credit account facilities
UK businesses spending over 2500.00 pounds sterling per calendar month, subject to status. Please call our Ffrith
office on UK +441978720072( a non-standard
ring tone may apply) for details. Accounts spending less
than GBP 3000.00 on a monthly basis may be subject to a monthly pounds
sterling administration charge as advised.
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Government
Departments, Educational Establishments & National Health trusts.
Please call UK +441978720072( a non-standard ring tone may apply) prior to placing your order to determine
your order/payment facilities.
Export
We dispatch our goods globally from the UK. Export
inquiries are welcome please contact us with your order details and we will
be delighted to help. You are advised to check for local taxes & import
duties which may apply and agree to pay all such charges, if enforced by law
and whether they are collected by ourselves or our agents on behalf of the
relevant authorities. Please see below for important information regarding
credit & debit cards. Export orders paid by credit transfer must be in pounds
sterling with all process charges to buyers account.
Discount for linking to our site
UK Sewing Services offer a massive 5% discount over and
above any other agreed discount to any customer that offers a link from their
home page to our web site using our standard header ' uksshdr.gif ' and the text ' Stockists and suppliers of quality
sewing thread, elastic and trimmings. Pressfastener,
eyeleting and button covering machinery specialists ' as seen on our homepage . The link must be
active for a minimum of 90 days from the date of the order. Discount will be
paid in the form of a credit note/voucher 90 days from date of payment receipt.
Please alert us of your intention to place the link at the time of placing
your order.
Government Departments, Educational Establishments &
National Health trusts.
Please call UK +441978720072( a non-standard ring tone may apply) prior to placing your order to confirm your
ordering process.
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Illustrations &
Photo’s etc
All illustrations & photo’s on this site are
for guidance only. Current stock items can vary, however we will not supply a
‘sub’ without your prior approval. All metric / imperial
equivalents are given for guidance only.
Please send your comments regarding this site, its
contents or format to either office.
Credit
& Debit cards
Should you wish to use a Credit or
Debit cards either to order or settle an outstanding amount on your
account a small non-electronic payment processing charge will be
applied as follows; We are a B2B, trade supplier therefore any card used to settle will be deemed as a business card. All business cards 4% on average. Credit & debit cards
payment safety.
We treat your card
security as we would our own.
We do not store any credit or debit card information
whatsoever. If you pay by a credit or debit card on-line your payment is
securely processed independently from us using the highest level of
encryption available. At no time can we see the details of any card used
on-line.
If you have verbally provided us with card details once
processed they are destroyed immediately and not retained in any format
whatsoever by us.
Returns. A credit on account (credit note) is offered for returned
goods which have been accepted for return by us and
which were correctly delivered. Credit notes/vouchers are
valid for a full 12 months from the date of issue after which they are
written off and will no longer be valid.
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In order for us to maintain our
high service standards calls to UK Sewing Services and SupplyDivision® Limited
may be monitored and recorded. |